Support

Clients recieve free support on Weekdays from 08:00 - 22:00 and weekends from 10:00 - 17:00.

Onsite support is available to all clients with supports agreements, response time according to the incident severity level. Each severity level has a maximum response time to ensure speedy recovery from any degradation of service.

After hours Emergency support is available to all clients with support agreements. Response times will vary according to the incident severity level.

Need remote assistance? Download one of the following tools.

Anydesk
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